Learner Stories

Serge Mukendi is a Pharmacist in the Democratic Republic of Congo, he emphasizes the necessity of real-time availability of medical products for combating Human Immunodeficiency Virus Infection and Acquired Immune Deficiency Syndrome, Tuberculosis, and Malaria and the importance of improving the drug supply chain, especially the last mile delivery in the country. 

He has acquired skills in developing distribution plans and minimizing expired medications. He also highlights the significance of understanding elements such as the continuous performance monitoring and strategic distribution and crafting effective distribution strategies. Mukendi advises utilizing educational resources for skill enhancement and staying updated. He emphasizes networking for creating opportunities in health supply chain management. 

Serge Mukendi, drawing from his experience, offers valuable advice to those pursuing a career in health supply chain management. He states, Learning, listening, observing, drive and determination are some of the most important qualities for building a successful career in healthcare supply chain management. They must be patient, have will and above all determination. He underscores the importance of perseverance and determination in overcoming challenges and achieving success in this field.

In addition to his practical experience, he highlights the Collective Learning Certificate course’s role in broadening networks, providing ongoing learning opportunities, and publishing job and continuous training opportunities.